News
UnitedHealthcare news includes updates for care providers, practice managers, facilities and hospitals.
COVID-19 Resources
- For the latest news and guidance on the virus, visit cdc.gov/coronavirus.
- For UnitedHealthcare COVID-19 resources for providers, visit UHCprovider.com/COVID19.
- For important information from UnitedHealthcare on COVID-19, visit UHC.com.
Network Bulletin
Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.
These updates are for our Medicare Advantage, Medicaid, and Individual and Group Market plans. You'll see updates for Pharmacy, Medical Policy, Reimbursement and Prior Authorization.
Featured News
Questions on a Claim Denial? Coding Corner Can Help.
Last Update: September 16, 2020
Commercial | Community Plan | Medicare Advantage
There are new rescources available to you to help with common coding errors.
Avoid Denial of National Drug Code (NDC) Claims
Last Update: September 16, 2020
Commercial | Community Plan | Medicare Advantage
With the new RC Claim Assist self-service tool, you can look up a drug by NDC, HCPCS or name.
Clarification: Prior Authorization and Site of Service Review
Last Update: September 17, 2020
Medicare
The expansion of some prior authorization and site of service reviews has been postponed.
Latest Care Provider News
- 09.17.2020 - Digital Self-Service Tools Designed to Help You
- 09.16.2020 - New Transportation Vendor for Nebraska Community Plan
- 08.14.2020 - Medical Policy Documentation Requirement Updates
- 08.13.2020 - National Immunization Awareness Month
- 08.13.2020 - Self-paced Special Needs Plan Model of Care Training
- 08.13.2020 - What’s New With CLIA Smart Edits?
- 08.13.2020 - UnitedHealth Premium® Designations Becoming Effective
- 07.24.2020 - Don’t Get Locked Out of Link - Prepare for Security Change by Aug. 18
- 07.17.2020 - Avoid Billing Issues – Laboratory Services
- 07.17.2020 - Advancing Health Equity Education
- 07.17.2020 - Avoid Appeals for Some Radiology Claims
- 07.17.2020 - HOS Survey – Coming Soon
- 07.17.2020 - State Care Provider Manual Updates
- 07.13.2020 - Peer Comparison Reports Available
- 07.08.2020 - Provider Administered Drugs – Site of Care: Ocrevus® (Ocrelizumab)
- 06.26.2020 - Interoperability Protocol Clarification
- 06.22.2020 - Helping You Coordinate Patient Care
- 06.22.2020 - Member Rights and Responsibilities
- 06.16.2020 - Prior Authorization Online Submission Enhancements
- 06.16.2020 - Billing for Off-label or Unproven Indication
- 06.16.2020 - Exceeding Maximum Dosage Billing Issues
- 06.07.2020 - Policy, Protocol and Program Delays
- 06.07.2020 - TrackIt – Manage Your Claims Requests
- 05.07.2020 - UnitedHealth Group Provides Over $1.5 Billion of Additional Support in Response to COVID-19 Challenges
- 03.26.2020 - Network Bulletin Articles & The Empire Plan - March 2020
- 03.10.2020 - Network Bulletin Articles & The Empire Plan - February 2020
- 03.09.2020 - Care Provider Training: Cancer Therapy Pathways Program
- 03.05.2020 - New York Empire Plan Network News - February 2020
- 03.01.2020 - New Claim Test Code Submission Requirement Coming for Free Standing and Hospital Lab Care Providers
- 02.06.2020 - Important Update: Grace Period Now in Place for OptumRx Home Delivery Pharmacy Controlled Substance e-Prescription Requirement
- 01.23.2020 - Network Bulletin Articles & The Empire Plan - January 2020
- 01.22.2020 - CAHPS/HOS Best Practices
- 01.08.2020 - UHCCareConnect on Link: Clinical Profile Is Now Available for UnitedHealthcare Medicare Advantage Plan Members
- 01.08.2020 - Important Update about UnitedHealthcare’s Relationship with Houston Methodist
- 01.07.2020 - Empire Plan Network Copayment Guide & Flexible Formularies - January 2020
- 01.03.2020 - Legal Notice: Texas Physicians and Care Providers
- 12.11.2019 - More UnitedHealthcare Fax Numbers Being Retired on Jan. 1, 2020
- 12.04.2019 - Backup Postcard Notification for Some Paperless Letters
- 12.04.2019 - Around The Clock Home Health Care Termination – Effective Dec. 16, 2019
- 10.28.2019 - Empire Plan/Network Bulletin Monthly Review - October 2019
- 10.24.2019 - Electronic Payments & Statements (EPS) Is Becoming Optum Pay
- 10.17.2019 - Optum ID Required for AARP® Provider Online Tool Website
- 09.23.2019 - Empire Plan Network News - September 2019
- 09.23.2019 - Empire Plan/Network Bulletin Monthly Review - September 2019
- 09.17.2019 - UnitedHealthcare Community Plan PRAs Added to Document Vault
- 08.19.2019 - Empire Plan/Network Bulletin Monthly Review - August 2019
- 07.31.2019 - Empire Plan/Network Bulletin Monthly Review - July 2019
- 07.29.2019 - Enrolled in EFT for UnitedHealthcare West? Get your payment packages online!
- 05.28.2019 - Empire Plan Copayment Guide - June 2019
- 05.28.2019 - Empire Plan Network News - May 2019
- 04.30.2019 - Premium Program, We are Going Green!
- 04.30.2019 - Premium Program Version 12 Annual Evaluation Notices
- 04.05.2019 - Is Your Contact Information Up to Date?
- 04.02.2019 - Empire Plan Network News - February 2019
- 03.29.2019 - New Jersey Out-of-Network Provider Notice
- 03.13.2019 - Congrats to the Go Paperless sweepstakes winners!
- 03.08.2019 - Alabama Tornadoes Update
- 03.04.2019 - My Practice Profile Enhancements - View and Attest to Demographic Data for All Groups Associated with Your Tax ID Number
- 02.20.2019 - Document Vault Enhancements – Provider Remittance Advice and Improved Navigation
- 02.13.2019 - Alpha Agonist Use in Pediatric Members - Drug Utilization Review Newsletter - UnitedHealthcare Community Plan (Limited Availability)
- 01.18.2019 - Claims (on Link) Enhancements – New Search Options and Claims Information
- 01.15.2019 - Empire Plan Network Copayment Guide & Flexible Formularies - January 2019
- 01.15.2019 - Empire Plan Network News - December 2018
- 10.02.2018 - Policy Update: UnitedHealthcare’s Coverage Policy for DermACELL®
Medical Policy Update Bulletins - UnitedHealthcare Commercial
08/01/2019 – UnitedHealthcare Commercial Medical Policy Update Bulletin: August 2019
Last Published 08.01.2019
This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), Utilization Review Guidelines (URG), and/or Quality of Care Guidelines (QOCG).
09/01/2019 – UnitedHealthcare Commercial Medical Policy Update Bulletin: September 2019
Last Published 09.01.2019
This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), Utilization Review Guidelines (URG), and/or Quality of Care Guidelines (QOCG).
10/01/2019 – UnitedHealthcare Commercial Medical Policy Update Bulletin: October 2019 (Updated Oct. 8, 2019)
Last Published 10.08.2019
This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), Utilization Review Guidelines (URG), and/or Quality of Care Guidelines (QOCG).
UnitedHealthcare Commercial Medical Policy Update Bulletin Archive
Last Published 12.01.2019
This document is a listing of MPUBs published in 2019 and 2018.