For information on getting started with link, including how to register or manage user IDs or passwords, click on any plus sign (+) below.
Password owners can do everything an ID administrator can do plus:
Sign in to Link by going to UHCprovider.com and clicking on the Link button in the top right corner. Then, select the Link Security tool on your Link dashboard.
Selecting the title that most closely matches your role will help us limit email and fax communications to ones that may be most relevant to you. You can also update your email preferences on our subscription page.
Afterwards, if you also need to change your name, select Menu and My Account.
The PreCheck MyScript on Link helps make it easy to run a pharmacy trial claim and get real-time prescription coverage detail for your patients who are UnitedHealthcare benefit plan members.
Notification is required for certain genetic and molecular lab tests for certain UnitedHealthcare Commercial benefit plans. Ordering care providers will complete the notification/prior authorization process online or over the phone.
Labs must register their tests to participate as part of the Genetic and Molecular Lab Testing Notification/Prior Authorization process.
Sign up for direct deposit or virtual card payments, view payments, search remittances and print or download ERAs. If you have not yet enrolled in EPS/Optum Pay, enroll today.
For UnitedHealthcare West SignatureValue HMO and Medicare Advantage HMO claim payments, you must enroll in Electronic Funds Transfer (EFT) using the UnitedHealthcare West EFT tool, a separate application from EPS/Optum Pay.
To learn about other claim submission methods and connections, visit the EDI 837: Electronic Claims page for more information.
Quickly receive an estimate of a UnitedHealthcare Commercial claim reimbursement and share the estimated cost of a procedure with your patient before treatment. Use claim bundling logic for professional claims and determine how the CPT or HCPCS codes will be paid.
If you’re new to Claim Estimator, use the Claim Estimator Quick Reference Guide to get started.
The Claim Research Project tool on Link lets you search for and submit a reconsideration request for multiple claims with the same reason for denial. Multiple claims that have been partially or underpaid can also be submitted as a reconsideration request via the Claim Research Project tool.
At this time, the Claim Research tool on Link does not include support for UHCWest care providers. To submit multiple claims as a UHCWest care provider, please fill out and email both the Claims Project Management Request Form and the Multiple Claims Inquiry Spreadsheet found below to ProjectIntake@uhc.com.
Look up contracted rates for CPT and HCPCS codes whose rates are dollar amounts or a percentage of charges for a specific provider and name. (Available only for Commercial and some Community Plan states.)
If you are new to the Fee Schedule Lookup, use the Fee Schedule Lookup Quick Reference to get started.
OneNet PPO maintains the OneNet PPO Workers’ Compensation Network, a network of physicians, health care practitioners, hospitals and ancillary facilities used for work-related illness and injury. The network serves workers’compensation programs administered by employers and TPAs contracted with Procura, an Optum Company.
For information about OneNet PPO and OneNet workers’ compensation claim pricing sheets for Procura, access the OneNet PPO Pricing on Link.
If you are new OneNet PPO Pricing, use the OneNet PPO Pricing Status Quick Reference Guide to get started.
The UnitedHealthcare West Electronic Funds Transfer (EFT) Enrollment tool allows you to enroll or make changes to EFT and 835s from the Link dashboard for your UnitedHealthcare West claims.
Enrollment in UnitedHealthcare West EFT currently applies to payments from SignatureValue HMO and Medicare Advantage HMO plans.*
You will continue to receive checks by mail until you complete your enrollment using the UnitedHealthcare West EFT tool.
If you have questions, please email firstname.lastname@example.org or call 866-367-9778, option 1 about ERA/835.
The Single Explanation of Benefit (EOB) Search is available to all care providers, including those not enrolled in Electronic Payments and Statements (EPS).
The accuracy of care provider practice demographic data can play an important part in the success of a medical practice. It can help connect you with members searching for a care provider, and it supports claims processing and compliance with regulatory requirements.
View, update and attest to the care provider demographic information UnitedHealthcare members see for your organization. Use the tool to make demographic changes just one time, in one place – and get those updates into our systems more quickly.
Turn off mail delivery of claim letters that can be accessed in Document Vault.
The Paperless Delivery Options tool can send daily or weekly email notifications to alert you to new letters that have been added to your Document Vault. With our flexible delivery options, you decide when and where the emails are sent for each type of letter.
This tool is available to Link Password Owners only.
View the Power of Self-Service for more details on how you can save time with Link.
To sign in to Link, click on the Link button in the top right corner.
New to Link? Go to New User Registration
If you have questions, please call the UnitedHealthcare Connectivity Help Desk:
Phone: 866-842-3278, option 1
Available Monday - Friday from 7 a.m. - 9 p.m. Central Time