Provider Relief Funding
As part of the CARES Act, the U.S. Department of Health and Human Services (HHS) is contracting with UnitedHealth Group to facilitate the delivery of HHS’ initial $30 billion distribution to providers as quickly as possible in support of the national response to COVID-19. For information, visit hhs.gov/providerrelief. For questions regarding the distribution of funds, please call the toll-free CARES Provider Relief line at (866) 569-3522.
Call 866-842-3278, Option 1 or Email firstname.lastname@example.org
If you need help enrolling in Optum Pay or using any of its features, please call us at 877-620-6194.
The best way to reach the EDI Support team is by completing our online EDI Transaction Support Form. Just tell us your EDI issue, question or concern and we’ll respond by phone or email.
For all EDI-related issues including electronic claims (837), payer level rejections, electronic payments and statements (835), issues with eligibility (270/271) or claim status (276/277), you can also call or email us at:
Refer to UHCprovider.com/edicontacts for a complete list of EDI contacts, which may vary based on the transaction or the payer.
For Optum support (enrollment, sales, technical support, finance, claim formatting, etc.), please call 866-367-9778.
You can also call us at 877-842-3210.