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  • Applicable to all states except NC

Transition Policy - Chapter 7, 2020 UnitedHealthcare Administrative Guide

Transition Policy

Our transition policy allows for a one-month coverage for members who have an immediate need for a drug not on our formulary, subject to restriction, or no longer covered. You should switch the member to a different drug or request a formulary exception. We may provide the member with a temporary transition supply while you pursue an exception. The drug must be a Part D drug purchased at a network pharmacy.

Note:

  • New members must get their one-month supply, as described in their Evidence of Coverage (EOC), during the first 90 days with the plan.
  • Continuing members must get their one-month supply within the first 90 days of the calendar year if the drug has encountered a negative formulary change.
  • After the first 90 days as a new member, or if a member has a change in level of care, they may be eligible for a one-time, temporary one-month supply if they qualify for an emergency fill while residing in a long-term care (LTC) facility.

The following summarizes the rules for receiving a transition supply of a drug. Members should read their plan’s EOC for details.

Transition Eligible Situations / Temporary Transition Supply Amount

  • New Members: During the first 90 days of membership in the plan. / At least a one-month supply, as described in member’s EOC.
  • Continuing Members: During the first 90 days of the calendar year if the drug encountered a negative formulary change.  / .At least a one-month supply, as described in member’s EOC.
  • For members who have been in the plan for more than 90 days and reside in a long-term care (LTC) facility and need a supply right away. / At least a 31-day supply, as describedin the member’s EOC.
  • Members who have a level of care change at any time during the plan year (i.e., going into a LTC facility from a hospital, going home from ahospital stay, or going home from an LTC facility stay). / At least a one-month supply, as described in member’s EOC.

To request a formulary exception, you may use the online tool at professionals.optumrx.com or call our Pharmacy Department at 800-711-4555.