A member may fill prescriptions from any network pharmacy in the pharmacy directory or online at optumrx.com.
Reimbursement for prescriptions from a non-network pharmacy is available to some members in limited circumstances.
We use the United States Pharmacopoeia’s drug classification system for development of the Formulary for MA.
The Pharmacy & Therapeutics Committee conducts formulary development and oversight. The committee is also responsible for identifying safe, cost-effective and medically appropriate drug therapies that reflect community and national standards of practice.
The MA Prescription Drug Formulary is a list of drugs that are covered as a pharmacy plan benefit for MA members.
For non-group plans, we categorize medications into five tiers:
Please Note: Tiers 2-4 may include higher cost generic drugs as well.
For group plans, several formularies are available. Medications are often categorized into four tiers:
Please Note: Tiers 2 and 3 may include higher cost generic drugs as well.
If a drug is not on our formulary, you might be able to switch the member to a different drug that we do cover, or you can request a formulary exception. While we are evaluating the exception, we may provide members with a temporary supply.
UnitedHealthcare offers several prescription drug coverage plans based on the member’s county of residence and the member’s prescription drug needs. The benefit structure follows the CMS model:
Prescriptions for a non-formulary or non-covered drug are not covered unless the member or the member’s care provider requests and receives an approved formulary exception through the prior authorization process.
The member pays 100% of our contracted rate with the pharmacy if this amount is less than the member’s applicable copayment/coinsurance for the prescription. This process does not apply to excluded medications.
Refer to the exceptions process described below for the criteria for coverage of a non-formulary or non-covered drug.
Prior Authorization Requests
OptumRx follows the coverage determination timelines as established by CMS. We must complete standard coverage determinations within 72 hours of receipt of request or prescriber’s supporting statement for exceptions. OptumRx must complete expedited coverage determinations within 24 hours of receipt of request or prescriber’s supporting statement for exceptions.
OptumRx asks for more information from the prescriber, or their designee, and the member if needed, and sends notification of the resulting case decision.
Different types of requests include:
Tier Cost-sharing Exception rules vary by specific benefit plan and available alternatives. Criteria for copayment reduction TCSE are:
For some drugs we may require authorization before the drug can be prescribed (prior authorization), we may limit the quantity that can be prescribed per prescription (quantity limits), or we may require that you prescribe drugs in a sequence (step therapy), trying one drug before another drug.
We provide an exception process to allow for the chance the formulary may not accommodate the unique medical needs of a member. To make an exception to these restrictions or limits, or to initiate a prior authorization, submit a coverage determination request:
Online: professionals.optumrx.com > Prior authorizations
More information about requirements is available at professionals.optumrx.com > Resources > Formulary Lists or by calling the OptumRx Prior Authorization department at the number above.
Drugs covered under Part B are typically administered and obtained at the care provider’s office. For example, certain cancer drugs, administered by a physician in their office. Some drugs covered under Part B are dispensed by outpatient pharmacies. For example, certain oral cancer drugs, insulin when administered by a pump, immunosuppressants for Medicare-covered transplants, and diabetic test supplies.
Some plans have a Preferred Diabetic Supply program for members who have diabetes (insulin and non-insulin users). Covered services include supplies to monitor blood glucose (blood glucose monitor, blood glucose test strips, lancet devices and lancets) and glucose control solutions for checking the accuracy of test strips and monitors.
UnitedHealthcare only covers the following brands of blood glucose monitors and test strips:
Blood glucose monitors: OneTouch Verio® Flex , Accu- Chek® Guide Me , Accu-Chek® Guide, and Accu-Chek® Aviva Plus. Test strips: OneTouch Verio®, OneTouch Ultra®, Accu-Chek® Guide, Accu-Chek® Aviva Plus, Accu-Chek® SmartView, and Accu-Chek® Compact Plus.
Other brands are not covered.
The Preferred Diabetic Supply program is a Part B covered benefit. It is also available through OptumRx as well as through some of our DME providers.
Some drugs can fall under either Part B or Part D. We base our determination of coverage as to whether the drug is Part B or Part D on several factors such as diagnosis, route of administration and method of administration. For a list of medications in each category, refer to the CMS website at cms.gov > Medicare > Prescription Drug Coverage - General Information > Downloads, and select the appropriate document. You may also call 800-711-4555.
We provide convenient access to network long-term care (LTC) pharmacies for all members residing in LTC and mental health facilities. For a list of network pharmacies covering long-term care facilities, refer to the provider directory on UHCprovider.com/findprovider.
Our plan will cover drugs for home infusion therapy for home infusion services provided by a home infusion therapy network pharmacy. However, Medicare Part D does not cover the supplies and equipment needed for administration. For information on home infusion therapy, contact our Pharmacy department at 877-306-4036.
Part D covers most vaccines and the associated administration fees. Our plan provides coverage of a number of vaccines. Some vaccines are medical benefits (Part B medications) and others are Part D drugs.
Part D covers most preventive vaccines; Part B covers flu, pneumococcal, hepatitis B, and some other vaccines (e.g., rabies) for intermediate or high-risk individuals when directly related to the treatment of an injury or direct exposure to a disease or condition.
The rules for coverage of vaccinations are complex and dependent on a number of factors. If you are unsure of the member’s benefit coverage for vaccines, call 877-842-3210.
For a current list of vaccines and how they are covered, visit professionals.optumrx.com > Resources > Formulary.
We may require prior authorization for injectable medications administered in a care provider’s office or self-administered medications from a specialty pharmacy supplier. Refer to the Drug Utilization Review Program section for more information.
Request these authorizations one to two weeks in advance of the service date to allow for eligibility and coverage review and for shipping.
Call 800-711-4555 for details on the rules governing injectable medications or to submit a prior authorization request for injectable medications obtained by the pharmacy. For medications provided and administered in the office (i.e., buy and bill), please call 877-842-3210.