November 12, 2020 at 12:00 AM CT

COVID-19 Vaccine Trial
UnitedHealth Group is collaborating with Janssen to identify people to participate1 in a clinical research trial to test an investigational COVID-19 vaccine. For information about the study, visit ENSEMBLE study. Information about selection criteria can also be found at unitedinresearch.com.

1 This is an independent study and volunteer opportunity. Membership in a UnitedHealthcare benefit plan is not required for participation. If your patients have questions about their benefits, ask them to sign in to their health plan account.

COVID-19 Updates and Resources

Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.

COVID-19 Updates and Resources

To health care workers, physicians and staff

At no other time in history has your dedication been more evident. On Doctor’s Day and every day, thank you for all you do.

COVID-19 Updates and Resources

Claims and Payments

Eligibility and Benefits

Policies and Protocols

Prior Authorization and Notification

Latest UnitedHealthcare Provider News

  • Coronavirus (COVID-19) Telehealth Services Frequently Asked Questions

    Last Modified | 03.18.2020

    In response to the COVID-19 public health emergency, UnitedHealthcare is expanding its telehealth policies effective immediately. We’re closely monitoring national and local updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS) and other outlets to adjust our policies as needed.

    Read Full Article
  • Last Modified | 03.18.2020

    Effective immediately, United Healthcare is expanding our policies around telehealth services for our Medicare Advantage, Medicaid, and Commercial membership, making it even easier for patients to connect with their health care provider.

    Read Full Article
  • Last Modified | 03.18.2020

    UnitedHealthcare follows Centers for Disease Control and Prevention (CDC) guidelines regarding diagnosis and Healthcare Common Procedure Coding System (HCPCS) coding related to COVID-19. Use the following information when submitting claims to UnitedHealthcare.

    Read Full Article
Coronavirus (COVID-19) Telehealth Services Frequently Asked Questions

Last Modified | 03.18.2020

In response to the COVID-19 public health emergency, UnitedHealthcare is expanding its telehealth policies effective immediately. We’re closely monitoring national and local updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS) and other outlets to adjust our policies as needed.

Read Full Article
Provider Telehealth Policies

Last Modified | 03.18.2020

Effective immediately, United Healthcare is expanding our policies around telehealth services for our Medicare Advantage, Medicaid, and Commercial membership, making it even easier for patients to connect with their health care provider.

Read Full Article
Diagnosis Coding and Reimbursement Updates

Last Modified | 03.18.2020

UnitedHealthcare follows Centers for Disease Control and Prevention (CDC) guidelines regarding diagnosis and Healthcare Common Procedure Coding System (HCPCS) coding related to COVID-19. Use the following information when submitting claims to UnitedHealthcare.

Read Full Article
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Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.

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UnitedHealthcare Closely Monitoring COVID-19

The health of our members and the safety of those who deliver care are our top priorities. We’re taking action and providing resources to support our members and providers during this challenging time. 

UnitedHealthcare Closely Monitoring COVID-19

The health of our members and the safety of those who deliver care are our top priorities. We’re taking action and providing resources to support our members and providers during this challenging time. 

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UnitedHealthcare Closely Monitoring COVID-19

The health of our members and the safety of those who deliver care are our top priorities. We’re taking action and providing resources to support our members and providers during this challenging time. 

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.


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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.

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We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.

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We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.

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We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. 

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This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).

This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).

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