June 1, 2020 at 12:00 AM CT

Provider Relief Funding

As part of the CARES Act, the U.S. Department of Health and Human Services (HHS) is contracting with UnitedHealth Group to facilitate the delivery of HHS’ initial $30 billion distribution to providers as quickly as possible in support of the national response to COVID-19. For information, visit hhs.gov/providerrelief. For questions regarding the distribution of funds, please call the toll-free CARES Provider Relief line at (866) 569-3522.

COVID-19 Updates and Resources

Thank you for your dedication to the patients you serve. Please continue to visit our COVID-19 site for the latest news and information from UnitedHealthcare.

COVID-19 Updates and Resources

To health care workers, physicians and staff

At no other time in history has your dedication been more evident. On Doctor’s Day and every day, thank you for all you do.

COVID-19 Updates and Resources

Claims and Payments

Eligibility and Benefits

Policies and Protocols

Prior Authorization and Notification

Latest UnitedHealthcare Provider News

  • Coronavirus (COVID-19) Telehealth Services Frequently Asked Questions

    Last Modified | 03.18.2020

    In response to the COVID-19 public health emergency, UnitedHealthcare is expanding its telehealth policies effective immediately. We’re closely monitoring national and local updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS) and other outlets to adjust our policies as needed.

    Read Full Article
  • Last Modified | 03.18.2020

    Effective immediately, United Healthcare is expanding our policies around telehealth services for our Medicare Advantage, Medicaid, and Commercial membership, making it even easier for patients to connect with their health care provider.

    Read Full Article
  • Last Modified | 03.18.2020

    UnitedHealthcare follows Centers for Disease Control and Prevention (CDC) guidelines regarding diagnosis and Healthcare Common Procedure Coding System (HCPCS) coding related to COVID-19. Use the following information when submitting claims to UnitedHealthcare.

    Read Full Article
Coronavirus (COVID-19) Telehealth Services Frequently Asked Questions

Last Modified | 03.18.2020

In response to the COVID-19 public health emergency, UnitedHealthcare is expanding its telehealth policies effective immediately. We’re closely monitoring national and local updates from the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS) and other outlets to adjust our policies as needed.

Read Full Article
Provider Telehealth Policies

Last Modified | 03.18.2020

Effective immediately, United Healthcare is expanding our policies around telehealth services for our Medicare Advantage, Medicaid, and Commercial membership, making it even easier for patients to connect with their health care provider.

Read Full Article
Diagnosis Coding and Reimbursement Updates

Last Modified | 03.18.2020

UnitedHealthcare follows Centers for Disease Control and Prevention (CDC) guidelines regarding diagnosis and Healthcare Common Procedure Coding System (HCPCS) coding related to COVID-19. Use the following information when submitting claims to UnitedHealthcare.

Read Full Article
See Full List of Recent News
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Explore the Network Bulletin for monthly updates on protocol and policy changes, administrative information, and more.

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New Year. New Administrative Guide.

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UnitedHealthcare Closely Monitoring COVID-19

The health of our members and the safety of those who deliver care are our top priorities. We’re taking action and providing resources to support our members and providers during this challenging time. 

UnitedHealthcare Closely Monitoring COVID-19

The health of our members and the safety of those who deliver care are our top priorities. We’re taking action and providing resources to support our members and providers during this challenging time. 

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UnitedHealthcare Closely Monitoring COVID-19

The health of our members and the safety of those who deliver care are our top priorities. We’re taking action and providing resources to support our members and providers during this challenging time. 

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.Network Bulletin is a monthly publication that features important protocol and policy changes, administrative information and clinical resources.

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We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.

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We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.

spotlight text button

We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. Because of this, UnitedHealthcare will delay our initiative to replace paper checks with electronic payments.When a revised launch date is determined, it will be announced in an upcoming edition of the Network Bulletin.

We know these are unprecedented times for everyone due to the COVID-19 public health emergency and we are working diligently to continue to support your needs. 

This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).

This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).This bulletin provides complete details on recently approved, revised, and/or retired UnitedHealthcare Commercial Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines (CDG), and/or Utilization Review Guidelines (URG).

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